MAGNAR
Last updated: 28 June 2026
Thank you for shopping with MAGNAR. This Shipping Policy explains how we process, dispatch and deliver your orders. By placing an order with us, you agree to the terms set out below.
All orders are processed within 1–3 working days (Monday to Friday, excluding public holidays) following payment confirmation.
Orders placed at weekends or on public holidays will be processed on the next working day. During periods of high demand or promotional events, processing times may be slightly longer.
You will receive a confirmation email after placing your order and a dispatch notification containing tracking information once your order has been sent.
Estimated delivery times after processing are:
Standard Delivery: 7–15 working days
Express Delivery (where available): 3–7 working days
Please note that delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on your location, the delivery company, customs clearance and other factors beyond our control.
Delivery costs are calculated at checkout based on your location and the delivery method selected. Any applicable delivery charges will be displayed before you complete your purchase.
From time to time, we may offer free-delivery promotions, which will be clearly advertised on our website.
Once your order has been dispatched, you will receive an email containing a tracking number. You can use this number to monitor the status of your delivery.
Please allow up to 48 hours for the tracking information to become active after receiving your dispatch notification.
Although we make every effort to deliver your order on time, delays may occasionally occur due to circumstances beyond our control. These may include, but are not limited to, delays caused by delivery companies, customs clearance, adverse weather conditions or high order volumes during peak periods. We appreciate your patience and understanding in such circumstances.
International orders may be subject to import duties, taxes and customs charges imposed by the destination country. These charges are the customer’s responsibility and are not included in the product price or delivery cost.
We recommend contacting your local customs office for further information before placing an order.
Please ensure that your delivery address is correct and complete when placing your order. MAGNAR is not responsible for orders sent to an incorrect or incomplete address provided by the customer.
If a parcel is returned to us because of an incorrect address, additional delivery charges may apply before the order can be sent again.
If your parcel is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date or the date on which it was delivered at contato.suite01@gmail.com. We will work with you and the delivery company to resolve the issue as quickly as possible.
If a parcel is considered undeliverable by the delivery company and is returned to us, we will contact you to arrange redelivery. Additional delivery charges may apply.
If you have any questions about your order or our Shipping Policy, please contact us:
MAGNAR
Email: contato.suite01@gmail.com
Customer support hours: Monday to Friday, 9:00 am to 6:00 pm (Italian local time, CET/CEST)